Tracking Products Online Support Desk :

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Welcome to the Tracking Products, inc. Online Support Desk. This support desk is a place for you to submit problems with your GPS tracking units 24 hours a day, 7 days a week, and allows us to provide more efficient technical assistance. This support desk is staffed and checked regularly during normal business hours, and we will respond to your request for support in the order it was received. Please provide as much information as possible when submitting a trouble ticket, and we ask that you do not submit multiple tickets for the same issue, as it will only slow down reponse times. Below you will find instructions for how to use our Support Desk.

Open a New Support Ticket

When you use the form below you can start a New Support Ticket. Please read the information you should include (below) when submitting your Support Ticket.

Software Support

-Operating System
-Internet Connection
-Exact Error Codes

Hardware Support

-Product Name
-Unit ID# (Ranger)
-Unit Phone# (Digital)
-Date of Purchase

Full Name:
Email Address:
Telephone:
Department:
Subject:
Message:
Priority:

Check an Open Support Ticket

When you open a Support Ticket on our Online Desk you receive an automated e-mail with a Ticket ID #. If you have submitted a Support Ticket already please enter the e-mail address you entered when you submitted your ticket, along with the Ticket ID # you received in your e-mail notification.

If you have never used this Support Desk before, please use the form on the left to create a new Support Ticket.

E-Mail:
Ticket Number:

Tracking Products Online Support System